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Flawless Consulting: A Guide to Getting Your Expertise Used, by Peter Block
PDF Download Flawless Consulting: A Guide to Getting Your Expertise Used, by Peter Block
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This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next-generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.
- Sales Rank: #9017 in Books
- Published on: 2011-03-15
- Original language: English
- Number of items: 1
- Dimensions: 9.60" h x .96" w x 7.30" l, 1.56 pounds
- Binding: Hardcover
- 368 pages
From the Inside Flap
FLAWLESS CONSULTING
When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.
This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership—which means it is for all who wish to make a real difference in the world.
This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.
Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.
Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.
From the Back Cover
Praise for the third edition of FLAWLESS CONSULTING
"Consulting at its best is about action and interaction, relationships and results. In a highly readable guide that is both inspirational and practical, Peter Block leads consultant and client together through a proven approach to realize their future."
—SAMUEL R. STRICKLAND chief financial and administrative officer, Booz Allen Hamilton
"Surpasses the high standards of relevance, clarity, and wisdom characteristic of previous versions.... Whether one's consulting experience spans five years or fifty, there is a great deal in this new edition to prompt us to reflect on our own practice and to discuss with colleagues."
—ROGER HARRISON independent consultant and author of Consultant's Journey: A Dance of Work and Spirit and The Collected Papers of Roger Harrison
"Peter Block has written a masterful third edition of his masterpiece, Flawless Consulting. Important additions to the third edition are the strength-based strategies that many are beginning to use... in solving seemingly intractable problems in health care and other industries. They are featured in a new Chapter Twelve and form a common thread that runs through this entire path-breaking book."
—JON C. LLOYD, MD, FACS senior associate, Positive Deviance Initiative; clinical advisor, Plexus Institute
"Peter's masterwork, Flawless Consulting, has been my go-to guide since the first edition.... Flawless Consulting is not just a practical, useful, and inviting book for practitioners. It's all those things, but it's also a book about some of the most vexing issues we face when consulting to organizations—issues of resistance, truth, doubt, vulnerability, and accountability. If you find yourself giving advice to people making choices, then this book is a must-have for you. Buy it today, use it tomorrow."
—JIM KOUZES award-winning coauthor of the best-selling The Leadership Challenge and The Truth About Leadership, and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University
About the Author
PETER BLOCK is an author and consultant whose work is about empowerment, stewardship, chosen accountability, and the reconciliation of community. He is the author of several best-selling books, including the first two editions of Flawless Consulting, Stewardship, Community, and The Empowered Manager. He is a partner in Designed Learning, a training company that offers his personally designed workshops that help to build the skills outlined in his books.
Most helpful customer reviews
31 of 33 people found the following review helpful.
Clear, Fun, Profound Guidance to Work
By G. Mesick
I know this is is aimed at consultants, but all of us are consultants, so long as we have to negotiate a work relationship with someone else. And Block shows you how to do this in a clear, engaging way that may have a profound impact on your life.
I have had a copy of this book in all its iterations. I use the current edition in a course I teach. The feedback from the students is that this "soft" stuff is far more useful to them than the technical part of the class--because they realize that most of the obstacles to their work involve people more than actual technical problems.
Some people dismiss this book because it is so "soft." But it is really filled with excellent advice (even scripting conversations for you). And, more importantly, it asks you to confront your own sense of "victimhood." People have choices. You have choices. Your client (or boss) has choices. Make yours. Let your boss make hers (his). And then do the best you can. This sounds simple. But just try it sometime. You will feel like the bravest person you can imagine--and you will be just that.
And once you have absorbed that most important lesson, all the rest of the book will fall into place for you. And Block is an engaging writer. You will enjoy the journey.
I can't recommend this book enough.
22 of 24 people found the following review helpful.
More Like a Textbook than a Guidebook
By DFC RI
Purchased Flawless Consulting for some information on how to market myself as a consultant and be effective in that role.
I was expecting a book with tips and tricks for being an effective consultant - along with some cautionary tales and advice from the trenches.
This book does not provide the information in a very digestable format. It is very nuts and bolts. Do this, do that, don't do this, do that... with almost zero stories from the field to teach the lessons of the book. There is good information here... but it is a bear to get through it.
13 of 14 people found the following review helpful.
I Changed By the End of Chapter 1
By C.K. One (The Avid Reader)
A recent workplace development course entitled " Effective Workplace Consulting" led me to this book. The return on investment was invaluable within the first chapter. Block confirmed that I was performing out of role and taught me to consult with peers and not take on their work. Within the first chapter, I have redefined workplace project roles and tasks, moved to 1:1 meetings with project team members and everyone thanked me as I gingerly gave them their work back. Block prepared me for any resistance which led to better meeting preparation...within the first chapter. I am now acting as a consultant opposed to "manager". My supervisor noticed the change and tendered a compliment on my meeting management within a week of my beginning this book. This book made the difference!
.I should have read this book two years ago for my current role and 15 years ago as I started in my career. You cannot afford to not read this book. Personally and professionally Block will show you that you may be acting out of role, futilely exerting energy and setting yourself up for failure. I am now a Peter Block fan.
How well do you manage resistance when purusing your own needs when consulting --- ask Peter Block
How well do you garner committment from others - ask Peter Block
What should you define in your contract - ask Peter Block
How do you determine if you are "effective" - ask Peter Block
What is the discovery model for problem solving that you can use time after time - ask Peter Block
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